At MacNean House & Restaurant, we respect your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you make a reservation, join our waiting list, purchase a gift voucher, or visit our restaurant.
- Who We Are
MacNean House & Restaurant is a fine dining restaurant located at Main Street, Blacklion, Co. Cavan. We are the “data controller” of your personal data.
If you have any questions about how we handle your data, you can contact us at:
Email: info@macneanrestaurant.com
Phone: 071 985 3022
- What Information We Collect
We may collect the following personal data:
- For our reservation waiting list (up to 2 years):
- Name, phone number, email address
- Any preferences or special requests you provide (e.g., dietary requirements)
- For confirmed reservations:
- Details needed to manage your booking and dining experience
- For gift voucher sales (online or in person):
- Name, email address, phone number, billing and shipping address and payment details
- For marketing (with your consent):
- Name and email address
- When you visit our restaurant:
- CCTV footage (for safety and security)
- When you visit our website
- Our website uses cookies and similar technologies to:
Enhance user experience.
Analyse website traffic and performance.
Remember your preferences.
You can manage or disable cookies through your browser settings.
Please note that disabling cookies may affect website functionality.
- How We Use Your Information
We use your personal data to:
- Manage our reservation waiting list and contact you when a table becomes available
- Process your reservation and provide dining services
- Sell and deliver gift vouchers
- Process payments and meet financial obligations
- Send marketing communications (if you have given consent)
- Maintain a safe and secure restaurant environment (CCTV)
- How Long We Keep Your Data
- Reservation waiting list: up to 2 years, unless you ask us to remove your details sooner
- Reservation records: up to 12 months after your visit
- Gift voucher records: 6 years (for financial compliance)
- Marketing data: until you withdraw your consent
- CCTV footage: 90 days (unless required for an investigation)
- Sharing Your Information
We only share your data with trusted service providers who help us run the restaurant and deliver services, such as:
- Payment processors (for secure card transactions)
- Gift voucher platform provider
- IT and website hosting providers
- Accountants and payroll providers (for staff records, not customer data)
- Law enforcement (where legally required)
All providers are required to comply with GDPR and protect your data.
- Your Data Protection Rights
You have rights under data protection law, including the right to:
- Access your personal data
- Correct any inaccuracies
- Request deletion of your data (where applicable)
- Restrict or object to how we use your data
- Withdraw consent (for marketing)
- Request portability of your data (where technically possible)
To exercise your rights, contact us at info@macneanrestaurant.com. We will respond within one month.
- Legal Grounds for Processing
We rely on the following lawful bases under GDPR:
- Contract: to manage reservations, waiting list, and voucher sales
- Legal obligation: to comply with tax, payroll, and accounting rules
- Legitimate interest: to maintain security (CCTV), customer service, and business operations
- Consent: for marketing communications
- Security of Your Data
We take appropriate security measures including encryption, access controls, and regular reviews of our data handling practices to protect your personal information.
- Updates to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website.
- Contact Us
If you have any questions about this Privacy Policy or how your data is handled, please contact us:
MacNean House & Restaurant
Blacklion,
Co. Cavan,
F91 YK0F
Email: info@macneanrestaurant.com
Phone: +353 71 9853022
